The UP! Network has been awarded a MobileWebAward from the Web Marketing Association (WMA), winning the Best Manufacturing Mobile Application award in the “Best of Industry” category.
As we celebrate our third birthday in January, this award is a testament to how listening to our users and making continuous improvements to our network is imperative to our growth and success. “We are thrilled to receive this award as we celebrate three years in business,” said David Rhodes, The UP! Network Director of Sales & Customer Success. Awards were given at two levels within each of the categories. Those that received the highest average score within a given category were awarded a “Best of Industry” MobileWebAward. “This award is further acknowledgement of the strength of our team and how far we have come in our journey,” said Rhodes.
During these three years, UP! has experienced tremendous growth in the number of users while making significant improvements to the technology in the areas of connectivity, chat interaction, and real-time video conferencing. These enhancements have all been in response to the needs of machine tool service requesters and providers. “Our core vision is to make it easier to connect service requesters and field service providers to facilitate efficient, effective machine repair,” said Rhodes. “Upgrades to our platform are ongoing as we strive to provide a depth of service and reliability that our users can count on each time they connect.”
As a pioneer in the arena of industrial field service, The UP! Network was born from an awareness of the need to reduce downtime and assist manufacturers in finding service at a time when there exists a shortage of skilled industrial technicians. With the video-chat option and ability for real-time interaction, remote machine diagnostics and repair can begin before a service provider is on site, saving both time and money. Entering this next year, UP! continues to be at the forefront of industrial field service solutions as we continue to evolve and grow with their users.