If necessity is the mother of invention, then efficiency is the father of innovation.
“Get UP!”, an article appearing in the most recent issue of Manufacturing Today, highlights the birth of this game-changing desktop and mobile app that quickly connects manufacturers with service providers to solve downtime issues.
UP! was started by entrepreneurs in manufacturing looking for a solution to one of the industry’s biggest challenges –unplanned downtime. They came to the conclusion that there had to be a better way to get machine tool service besides picking up the phone or searching Google for providers.
The logic behind the app is simple. Explains David Rhodes, director of sales and customer success, “Uber connects a driver with a rider and Match.com puts people together – there should be technology that connects manufacturers and service providers for repair and preventative maintenance.”
The result: the UP! App was launched in November of 2017.
UP! is meant to provide options
UP! is not meant to be a replacement for manufacturers’ “go-to” service providers but rather to offer a faster option to connect with additional providers when needed. “One of the insights we recognize on the manufacturing side is people are happy with their service providers and they know who to go to, but at times they aren’t available,” Rhodes said.
UP! will make its national debut at the International Manufacturing Technology Show (IMTS) in Chicago this September. The UP! team hopes IMTS will help raise awareness of the brand – currently the only one of its kind in the industry. A common misconception is that UP! is a system designed to monitor downtime versus being an app that solves downtime issues.
“People get confused because we are so new and innovative,” said Rhodes. “We are creating a category and that doesn’t happen very often in manufacturing.”
You can also check out the blog article on UP! from Modern Machine Shop, “Like Uber for Machine Tool Service?” and the “Machine Repair is Looking UP!” article from Cutting Tool Engineering.