A collection of The UP! App’s best articles to keep you up on manufacturing, technology, and what’s new with the app.
Kevin Bowers is the Director of Field Services Research at the Technology & Services Industry Association (or TSIA). TSIA helps industrial equipment, enterprise IT, healthcare, and other tech-sensitive industries increase their revenue and optimize their profits by employing fact-based business frameworks and best practices. What changes have you seen in the area of field service […]
The UP! App has a variety of valuable features that are designed to get your machines UP and running by instantly connecting you to our vast network of qualified machine technicians. Watch this video to learn more about what UP! can do for your machines’ maintenance and repair needs.
Good customer service in the industrial manufacturing industry is about more than positive customer interactions. From large OEMs and distributors to small shops, utilizing the right tools for your business can make a huge difference in customer satisfaction and customer retention. As the workforce continues to incorporate more digital technology, one of the areas it […]
Production Machining interviewed our Director of Sales and Customer Success Dave Rhodes about using the UP! Service Network for industrial repair and maintenance needs. In this article, they featured the convenience and benefits of our video and text chat features! With these, technicians can quickly analyze your machine’s issues and come to the job with deeper knowledge of […]
In this episode of Machine Shop Talk, Ian Sandusky discusses the importance of machine maintenance and takes a look into The UP! App, a network designed to connect machine shops with service providers. If you work in a machine shop, you know that the key to maintaining a profitable business is keeping your machines […]
Good customer service could be the difference between retaining or losing a customer. When your clients are frustrated, confused, or just want to get to know your business a little bit better, does your customer service team have all the answers? Or do they need assistance? High-quality customer service is a necessity no matter the […]
One of the biggest challenges that the manufacturing industry has faced over the last 5-10 years is the growing skill gap. With more young people pursuing a four-year degree over learning a trade, more and more jobs are going unfilled. This has a direct impact on the productivity of shops across the country. When a […]
Virtually Supporting Field Service One Chat At A Time The UP! Service Network continually strives to be at the forefront of industrial field service, and we are pleased to announce our newest feature, UP! Video Chat. This innovative solution for machine repair is another way UP! continues to evolve its solution-based service network. With the […]
Career transitions, whether it be to a new job or to retirement, come with far reaching impacts on a company. One of the largest effects is the loss of knowledge and experience an employee has gained over the course of their careers. While someone new can always come in and complete their day-to-day tasks, those […]
Retooling, v.: to reequip with tools; to reorganize; to revise or modify The concept of retooling is not foreign to the manufacturing industry. Machines need updating, workflows need streamlining, and strategies need changing. However, with COVID-19 influencing the way the entire world runs, the demand for efficient approaches to retooling has never been greater. The […]
Anyone in the manufacturing industry knows the importance of trade shows. Many companies, large and small, spend many months and thousands of dollars preparing for the most important events of the year. The Importance of Trade Shows Why are trade shows so important? Historically, they have been used to showcase and sell new products to […]
We are thrilled to announce that The UP! App has been named the winner of the Bronze Stevie® Award in the Business/Government category in The 18th Annual American Business Awards®. “We are honored to be the recipient of the Bronze Stevie Award,” said David Rhodes, The UP! App Director of Sales & Customer Success. “The […]
The UP! App was featured in Modern Machine Shop highlighting stories from people in manufacturing that are connecting and finding industrial machine service faster.
The machines on your shop floor are designed to last for years. But what happens when you update your technology and the older machines are left behind? Integrating legacy hardware and software may seem like an insurmountable task when compared with the ever-changing advancements in technology, but it’s an important thing to do. Learn more […]
What’s coming up within the field service industry? Hear from David Rhodes, The UP! App’s Director of Sales and Customer Success. What trends do you see emerging in the field service industry? Do you think these trends will last ? Due to the shortage of skilled technicians, industrial machine builders and distributors are employing different […]
Do you know how much machine downtime is costing your business? For many manufacturers, it is the largest source of lost production time. However, according to the Business Industrial Network, over 80% of business owners are unable to calculate their true downtime costs correctly. Not all downtime is created equal. If you’re planning on routine […]
Watch this short video to see for yourself how easy The UP! App makes it to find, schedule, and keep track of repair and maintenance on your industrial machines. When your machines breakdown, finding the right repair and maintenance service for your specific situation can be a challenge. That’s why we developed The UP! App. […]
Within the digital age, many companies are feeling pressured to utilize more innovative technologies to improve their productivity. The manufacturing industry is one of the largest in the country, and big changes can create big waves. This much is true: updates to technology must happen at some point, and technology harmonization is essential to keep […]
Manufacturing is one of the largest, most important industries in the world. As a result, the competition is immense, and developments happen at a fast pace. It’s essential to recognize what the significant trends on the horizon might be, and how you can use them to your business’ advantage to stay ahead and resilient. Here […]
It’s no secret that machine techs are in short supply across the machine tool industry, including metal fabrication, and that shortage has severe ripple effects that can hinder productivity in a serious way. When a fully automated laser cutting machine crashes or otherwise shuts down unexpectedly, the entire shop can be starved of work. Some […]
The UP! App has committed an initial gift of $3,000 to the Columbus State Community College Foundation to support the school’s Engineering, Manufacturing, and Engineering Technology Pathway programs. These degrees can help prepare students to join the industrial manufacturing workforce as service technicians with a two-year degree or transfer for further education. According to The […]
The Benefits of Expanding a Service Provider Network for Industrial Machine Service For manufacturers who work with equipment service providers or those who are looking for one, location typically plays a vital role in the decision-making process. And it makes sense. There’s a level of comfort knowing that your service provider is nearby…maybe a 20-minute […]
Conducting effective maintenance on your manufacturing equipment is essential. But which is the right maintenance strategy for your organization? We share maintenance options and the top advantages of implementing a preventative maintenance program.
The UP! App is pleased to announce the addition of in-app direct messaging, further simplifying the lines of communication between industrial machine service providers and service requesters.
For most manufacturers, machine downtime is the single largest source of lost production time. We have gathered the most effective ways to reduce manufacturing machine downtime to help organizations minimize the risk of lost production.
Technology is changing the manufacturing industry in new and exciting ways. New trends include artificial intelligence, 5g, and self-driving cars. Consider these changes to grow and continue to stay on the leading edge of manufacturing.
The UP! App is pleased to announce an updated version of its desktop and mobile app. The UP! App 3.1 provides an increased ease of use for both service providers and service requesters, giving users more control to get their industrial machines back up and running, or providing industrial machine service, at an unparalleled speed.
Industry experts analyzed the key factors within Industry 4.0 that keep manufacturers moving forward. The common thread? Automation will be a driving factor.
The UP! App is the free, rapid-response solution that quickly connects service requesters to service providers to get industrial machines back up and running. Check out how the app helps industrial machine service technicians.
Technology, training, and employee retention will all play a part in solving the talent shortage. We’ve rounded up the top ways to continue propelling your business and the industry forward.
