A collection of The UP! App’s best articles to keep you up on manufacturing, technology, and what’s new with the app.
There’s no getting around it: the manufacturing industry is changing. With new technology and capabilities being developed every day, even the longest running shops are showing signs of incorporating new technology into their everyday routines. Jerry Rex, Chief Revenue Officer at Athena, has over 45 years of experience in the manufacturing industry. During this time, […]
There will come a time in the life of a machine tool spindle where it simply does not perform at the highest level of precision needed in most industries. No matter how much maintenance you do (and we recommend you keep up with your maintenance), parts can break, wear, and/or become contaminated. Conversely, your business […]
For years, Mexico has been one of the primary manufacturing hubs of the world. From trade agreements with over 50 countries to decreased shipping costs within North America, Mexico has cemented itself as a global leader in the manufacturing industry. Why is Mexico one of the world’s most popular manufacturing supercenters? The decision to move […]
Check out Sam Wright, Director of Business Development at The UP! Network, as he returns to The Open Road Network to discuss the value and power that UP! provides to industrial manufacturers. In this episode, Sam also discusses our recently announced expansion into Mexico and Canada.
We’re excited to announce our expansion of service outside of the U.S. UP! is now available in both Mexico and Canada providing a direct link for industrial manufacturers to find service technicians for industrial machine maintenance and repair. Stepping into 2021, the UP! Service Network, continues our growth trajectory by meeting the requests of industrial […]
The UP! Network is a revolutionary tool to connect people who need work done on their CNC and other industrial machines to those who can provide that service. By posting a service request detailing the type of machine, problem, location of your shop, and more, you can sort through estimates and choose the best technician […]
This short video shows how industrial machine service providers and requesters can use the in app chat messaging features which include text, voice call, and video chat.
When it comes to quality machine repair, no one stands out in the industry quite like Machine Ethics. Machine Ethics was founded 16 years ago by Bill Keller. At the time, Bill was already an industry veteran, having spent 22+ years moving up the ranks in a camshaft manufacturing plant. Shortly after Bill started Machine Ethics, […]
This short video shows how an industrial machine service provider can submit an estimate and complete a service request within the UP! platform.
Starting your own industrial repair business is an exciting and terrifying venture. What do you need to know? What unexpected challenges will you encounter? What industry specifics do you not know? Mike and Christine (Chris) Rossi, owners of Rossi Machinery Services, know this feeling well. Based in Ashland, Ohio, the Rossis service and sell a […]
This time of year, the cold temperatures may have you migrating south for the winter. Although the cold may slow you down or change how your operation runs, what impact does it have on your machine tools? Operators of heavy machinery are familiar with the issues that can arise once temperatures drop below freezing. Fluids […]
This short video shows how an industrial machine service requester can easily submit a service request and accept a service estimate when a machine breaks down or to schedule preventative maintenance.
When The UP! Network started three years ago, we knew we had to build a team of dedicated, hardworking people who could help get the network up and running, and that’s just what we did! Check out this video and hear from our team members about their experience working for UP!
January 2021 marks the third anniversary of UP! being in business. Through the ups and the downs since our founding (both literally and figuratively), we have learned a lot about building a successful business from the ground up. If you’re thinking about going out on your own and starting your own business, starting your own […]
The UP! Network has been awarded a MobileWebAward from the Web Marketing Association (WMA), winning the Best Manufacturing Mobile Application award in the “Best of Industry” category. As we celebrate our third birthday in January, this award is a testament to how listening to our users and making continuous improvements to our network is imperative […]
Watch as Sam Wright, Business Development Manager at The UP! Service Network, discusses his experience and journey helping to build the network on The Open Road Sales Podcast!
Kevin Bowers is the Director of Field Services Research at the Technology & Services Industry Association (or TSIA). TSIA helps industrial equipment, enterprise IT, healthcare, and other tech-sensitive industries increase their revenue and optimize their profits by employing fact-based business frameworks and best practices. What changes have you seen in the area of field service […]
The UP! App has a variety of valuable features that are designed to get your machines UP and running by instantly connecting you to our vast network of qualified machine technicians. Watch this video to learn more about what UP! can do for your machines’ maintenance and repair needs.
Good customer service in the industrial manufacturing industry is about more than positive customer interactions. From large OEMs and distributors to small shops, utilizing the right tools for your business can make a huge difference in customer satisfaction and customer retention. As the workforce continues to incorporate more digital technology, one of the areas it […]
Production Machining interviewed our Director of Sales and Customer Success Dave Rhodes about using the UP! Service Network for industrial repair and maintenance needs. In this article, they featured the convenience and benefits of our video and text chat features! With these, technicians can quickly analyze your machine’s issues and come to the job with deeper knowledge of […]
In this episode of Machine Shop Talk, Ian Sandusky discusses the importance of machine maintenance and takes a look into The UP! App, a network designed to connect machine shops with service providers. If you work in a machine shop, you know that the key to maintaining a profitable business is keeping your machines […]
Good customer service could be the difference between retaining or losing a customer. When your clients are frustrated, confused, or just want to get to know your business a little bit better, does your customer service team have all the answers? Or do they need assistance? High-quality customer service is a necessity no matter the […]
One of the biggest challenges that the manufacturing industry has faced over the last 5-10 years is the growing skill gap. With more young people pursuing a four-year degree over learning a trade, more and more jobs are going unfilled. This has a direct impact on the productivity of shops across the country. When a […]
Virtually Supporting Field Service One Chat At A Time The UP! Service Network continually strives to be at the forefront of industrial field service, and we are pleased to announce our newest feature, UP! Video Chat. This innovative solution for machine repair is another way UP! continues to evolve its solution-based service network. With the […]
Career transitions, whether it be to a new job or to retirement, come with far reaching impacts on a company. One of the largest effects is the loss of knowledge and experience an employee has gained over the course of their careers. While someone new can always come in and complete their day-to-day tasks, those […]
Retooling, v.: to reequip with tools; to reorganize; to revise or modify The concept of retooling is not foreign to the manufacturing industry. Machines need updating, workflows need streamlining, and strategies need changing. However, with COVID-19 influencing the way the entire world runs, the demand for efficient approaches to retooling has never been greater. The […]
Anyone in the manufacturing industry knows the importance of trade shows. Many companies, large and small, spend many months and thousands of dollars preparing for the most important events of the year. The Importance of Trade Shows Why are trade shows so important? Historically, they have been used to showcase and sell new products to […]
We are thrilled to announce that The UP! App has been named the winner of the Bronze Stevie® Award in the Business/Government category in The 18th Annual American Business Awards®. “We are honored to be the recipient of the Bronze Stevie Award,” said David Rhodes, The UP! App Director of Sales & Customer Success. “The […]
The UP! App was featured in Modern Machine Shop highlighting stories from people in manufacturing that are connecting and finding industrial machine service faster.
The machines on your shop floor are designed to last for years. But what happens when you update your technology and the older machines are left behind? Integrating legacy hardware and software may seem like an insurmountable task when compared with the ever-changing advancements in technology, but it’s an important thing to do. Learn more […]
