A collection of The UP! App’s best articles to keep you up on manufacturing, technology, and what’s new with the app.
How Unplanned Downtime Effects Your Manufacturing Company’s Bottom Line In manufacturing, downtime happens. Defined as any period of time when a machine is not in operation, the most common causes of downtime include scheduled maintenance or unexpected breakdowns, product changeover, and labor shortages. The true cost of downtime goes beyond the invoice you receive after […]
Version 4.0 makes using the app easier with 100% digital forms Finding success in the manufacturing industry isn’t easy–especially when one of your key machines is down, and you’re facing anywhere from 4 to 6 weeks of downtime while you wait on a repair technician. Manufacturers know all too well that downtime means late order […]
Manufacturing Trends Show Change Is Ahead For Machine Shops With the latest growth in the manufacturing sector, it’s now evident that change is inevitable for the year ahead. As manufacturing operations rebound after the global disruption from the pandemic, we wanted to evaluate how manufacturing companies are adapting to the ‘new normal’ as we move […]
What is the difference & what do I need to keep my shop running smoothly? Manufacturers know that machine maintenance for their milling machines, CNC machines, and lathes is a critical part of running a successful machine shop. Breakdowns are inevitable when running high-tech machines with moving parts, and the cost of repairing a machine […]
How To Improve Industrial Machine Repair Times and Reduce Downtime with the UP! APP A typical manufacturing company can be chaotic, especially if the machines have extended breakdowns. Industrial manufacturing equipment, such as CNC grinding machines, lathes and milling machines, require trained technicians when they break down. Some manufacturing companies have an in-house repair department, […]
In this video, we’ll cover how to switch between Service Requester and Service Provider user roles. We’ll also go over how to complete your UP! user profile and the benefits of completing your profile.
Ginikachi Anyene, a senior at Binghamton University’s Watson School of Engineering, recently completed an internship at L3Harris Technologies in their Integrated Mission Systems department. Gini is an Industrial and Systems Engineering major and was matched with L3Harris Technologies through Inroads, an organization that creates connections and career opportunities for ethnically diverse high school and college […]
There’s no getting around it: the manufacturing industry is changing. With new technology and capabilities being developed every day, even the longest running shops are showing signs of incorporating new technology into their everyday routines. Jerry Rex, Chief Revenue Officer at Athena, has over 45 years of experience in the manufacturing industry. During this time, […]
There will come a time in the life of a machine tool spindle where it simply does not perform at the highest level of precision needed in most industries. No matter how much maintenance you do (and we recommend you keep up with your maintenance), parts can break, wear, and/or become contaminated. Conversely, your business […]
For years, Mexico has been one of the primary manufacturing hubs of the world. From trade agreements with over 50 countries to decreased shipping costs within North America, Mexico has cemented itself as a global leader in the manufacturing industry. Why is Mexico one of the world’s most popular manufacturing supercenters? The decision to move […]
Check out Sam Wright, Director of Business Development at The UP! Network, as he returns to The Open Road Network to discuss the value and power that UP! provides to industrial manufacturers. In this episode, Sam also discusses our recently announced expansion into Mexico and Canada.
We’re excited to announce our expansion of service outside of the U.S. UP! is now available in both Mexico and Canada providing a direct link for industrial manufacturers to find service technicians for industrial machine maintenance and repair. Stepping into 2021, the UP! Service Network, continues our growth trajectory by meeting the requests of industrial […]
The UP! Network is a revolutionary tool to connect people who need work done on their CNC and other industrial machines to those who can provide that service. By posting a service request detailing the type of machine, problem, location of your shop, and more, you can sort through estimates and choose the best technician […]
This short video shows how industrial machine service providers and requesters can use the in app chat messaging features which include text, voice call, and video chat.
When it comes to quality machine repair, no one stands out in the industry quite like Machine Ethics. Machine Ethics was founded 16 years ago by Bill Keller. At the time, Bill was already an industry veteran, having spent 22+ years moving up the ranks in a camshaft manufacturing plant. Shortly after Bill started Machine Ethics, […]
This short video shows how an industrial machine service provider can submit an estimate and complete a service request within the UP! platform.
Starting your own industrial repair business is an exciting and terrifying venture. What do you need to know? What unexpected challenges will you encounter? What industry specifics do you not know? Mike and Christine (Chris) Rossi, owners of Rossi Machinery Services, know this feeling well. Based in Ashland, Ohio, the Rossis service and sell a […]
This time of year, the cold temperatures may have you migrating south for the winter. Although the cold may slow you down or change how your operation runs, what impact does it have on your machine tools? Operators of heavy machinery are familiar with the issues that can arise once temperatures drop below freezing. Fluids […]
This short video shows how an industrial machine service requester can easily submit a service request and accept a service estimate when a machine breaks down or to schedule preventative maintenance.
When The UP! Network started three years ago, we knew we had to build a team of dedicated, hardworking people who could help get the network up and running, and that’s just what we did! Check out this video and hear from our team members about their experience working for UP!
January 2021 marks the third anniversary of UP! being in business. Through the ups and the downs since our founding (both literally and figuratively), we have learned a lot about building a successful business from the ground up. If you’re thinking about going out on your own and starting your own business, starting your own […]
The UP! Network has been awarded a MobileWebAward from the Web Marketing Association (WMA), winning the Best Manufacturing Mobile Application award in the “Best of Industry” category. As we celebrate our third birthday in January, this award is a testament to how listening to our users and making continuous improvements to our network is imperative […]
Watch as Sam Wright, Business Development Manager at The UP! Service Network, discusses his experience and journey helping to build the network on The Open Road Sales Podcast!
Kevin Bowers is the Director of Field Services Research at the Technology & Services Industry Association (or TSIA). TSIA helps industrial equipment, enterprise IT, healthcare, and other tech-sensitive industries increase their revenue and optimize their profits by employing fact-based business frameworks and best practices. What changes have you seen in the area of field service […]
The UP! App has a variety of valuable features that are designed to get your machines UP and running by instantly connecting you to our vast network of qualified machine technicians. Watch this video to learn more about what UP! can do for your machines’ maintenance and repair needs.
Good customer service in the industrial manufacturing industry is about more than positive customer interactions. From large OEMs and distributors to small shops, utilizing the right tools for your business can make a huge difference in customer satisfaction and customer retention. As the workforce continues to incorporate more digital technology, one of the areas it […]
Production Machining interviewed our Director of Sales and Customer Success Dave Rhodes about using the UP! Service Network for industrial repair and maintenance needs. In this article, they featured the convenience and benefits of our video and text chat features! With these, technicians can quickly analyze your machine’s issues and come to the job with deeper knowledge of […]
In this episode of Machine Shop Talk, Ian Sandusky discusses the importance of machine maintenance and takes a look into The UP! App, a network designed to connect machine shops with service providers. If you work in a machine shop, you know that the key to maintaining a profitable business is keeping your machines […]
Good customer service could be the difference between retaining or losing a customer. When your clients are frustrated, confused, or just want to get to know your business a little bit better, does your customer service team have all the answers? Or do they need assistance? High-quality customer service is a necessity no matter the […]
One of the biggest challenges that the manufacturing industry has faced over the last 5-10 years is the growing skill gap. With more young people pursuing a four-year degree over learning a trade, more and more jobs are going unfilled. This has a direct impact on the productivity of shops across the country. When a […]
